Terms & Conditions  

Last Updated: 09/07/2025  
By booking a tour with Coconuts Hike Japan, you agree to the following terms and conditions.  
1. Booking & Payment  
– Full payment must be completed to confirm your booking.  
– Accepted payment methods: Credit Card, Bank Transfer, PayPal.    
2. Cancellation Policy  
By the Customer:  
– Full refund (minus 10% registration fee) if canceled more than 14 days before the tour.    
– No refund for cancellations within 7 days or no-shows.  
By the Company:  
– If we cancel due to weather, natural disasters, or safety concerns, you will receive a full refund (minus 10% registration fee) or option to reschedule.   
3. Health & Fitness Requirements  
– Hiking in Japan can involve steep, uneven, and remote terrain.  
– Participants must be in good physical condition and disclose any medical conditions (e.g., heart issues, allergies).  
– We reserve the right to deny participation if a customer’s health poses a risk.  
4. Safety & Liability Waiver  
– Hiking involves inherent risks (falls, wildlife encounters, weather changes).  
– Participants must follow the guide’s instructions at all times.  
– Coconuts Hike Japan is not liable for:  
  – Injuries, accidents, or emergencies.  
  – Lost, stolen, or damaged personal belongings.  
  – Delays or itinerary changes due to unforeseen circumstances.  
– Travel insurance (including medical/evacuation coverage) is strongly recommended.  
5. Weather & Itinerary Changes  
– Tours may be modified, postponed, or canceled due to:  
  – Typhoons, heavy rain, or snow.  
  – Government warnings (e.g., volcanic activity, trail closures).  
– If canceled by us, a full refund (minus 10% administration fee) or rescheduling will be offered.  
6. Equipment & Clothing  
– Mandatory Gear: Hiking shoes, water.  
– Recommended: Trekking poles, rain jacket, sun protection.  
7. Conduct  
– Disruptive behavior (alcohol abuse, ignoring safety rules) may result in removal from the tour without refund.  
8. Environmental Responsibility  
– Follow Leave No Trace principles:  
  – Pack out all trash.    
  – Do not disturb wildlife or plants.  
9. Photography & Privacy 
– We may take photos/videos for promotional use unless you opt out in writing.  
– Personal data is handled per Japan’s Personal Information Protection Act (PIPA).  
Acknowledgment  
By booking, you confirm:  
✔ You have read and accept these terms.  
✔ You are physically fit for the hike.  
✔ You understand the risks and waive liability claims.  
Contact Us:  
Coconuts Hike Japan 
📞 +818010142559 | ✉ akihiro@coconutshikejapan.com | 🌐 www.coconutshikejapan.com  

Pin It on Pinterest

Share This